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Request a Repair
What to expect
Loaner Instrument
VIR renters with current accounts qualify for a loaner during repairs. Check the Delivery Dates page for school visits.
Submission Deadline
Requests must be received by 5:00 PM the day before your school's delivery date to be included in that service visit.
Required
Students must leave their instrument with their Band or Orchestra Director the day before delivery day. We Do Not have access to lockers.
Important Notice
Loaners are available through school delivery ONLY and will not be given out at our store.
Need Help?
Call us at 407-897-7080
If you don't know the status of your account, click here to check
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